Moderation

Akuba has a moderation system where users can report products, sellers and reviews. They can provide extra details in the submission modal, and admins can review and take action directly from admin dashboard report inbox.

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Report Intake

All user-generated content has a little three dots somewhere with a dropdown of options such as: edit, delete, report. Users cannot report their own content. Upon reporting, you can select a number of reasons such as category and pricing issues, fraud, misleading, etc. If a user files numerous times on their own open report, the earlier one is superseded as not to allow the admin moderation inbox to fill with duplicates.

Moderation Inbox

This is a straightforward inbox with a side panel of reports (filtered by panel tab), with report content on the right. An admin may see the report information, as well as the direct information of what is being reported. Admins can take action directly in this editor, dismissing/resolving the issue, or hiding the reported item. A reported seller may be hidden then suspended, for instance.